Help
How generating, paying and downloading actually work — answered in plain terms, with every price read live from the studio.
Describe what you want in the studio — a sentence is enough — or start from photos. The job runs on our servers with live progress, so you can close the tab and lose nothing; the finished model lands in your account either way. From text you get a geometry preview first and add textures as a second step. From photos it runs as a single job.
Up to 800 characters, though strong prompts rarely pass a hundred and twenty. Lead with the object, then the material, then the style — one subject per line. The prompt guide breaks the structure down.
The studio offers G-6 Lite, G-6, and G-7, chosen per run. G-6 Lite is the default: fast, and a preview costs 8 tokens. G-7 is the top quality — the same preview there is 30 tokens, and it is the only engine with Ultra geometry, which adds 8 more. The exact price for whatever you pick prints on the button before you commit.
JPG, PNG or WebP up to 20 MB per image, with the object filling the frame on a plain, evenly lit background. One photo is enough to start; you can add up to 4 angles of the same object, and the back of the model improves sharply when you do.
So a wrong shape stays cheap. The preview is a rotatable, untextured mesh for 8 tokens; you spend the 15 for textures only once the geometry is right. Re-running a preview costs a fraction of discarding a finished model.
The current median here is about 2 m 36 s from submit to preview; the texture pass takes a few minutes more. Every job shows live progress, so you are never guessing.
Keep one object per prompt. A scene described in a single line returns one fused mesh that cannot be separated, re-lit or reused. Generate the props individually and assemble them in your engine — you end up with a kit instead of a lump.
A text preview is 8 tokens; textures add 15. A model from photos is 8 tokens, or 23 with textures. The exact price is printed on the button before every run, and the full table — retexture and remesh included — is on the pricing page.
Buy a token pack — the pricing page lists them next to the per-model prices — and check out like any order. The tokens are credited to your wallet the moment payment clears. There is no subscription attached: you top up when you need output, and a quiet month costs nothing.
No. No expiry date, no monthly reset, nothing that renews. A balance you buy today spends the same in a year.
No. Tokens are held when a job starts, not spent. If the job fails, times out or is cancelled, the whole hold returns to your balance automatically, and both movements are listed in your wallet history. You pay for results only.
The number on the submit button is a hold. When the job finishes and reports what it actually used, the hold settles against the real figure and any difference returns to your balance — visible as its own line in the wallet.
Yes. Redeem one from the wallet in your account and the tokens are credited on the spot, in the same history as your purchases.
GLB · FBX · OBJ · STL · USDZ — chosen per job before it runs. GLB carries its textures inside the single file; FBX and OBJ keep their maps beside the mesh, so move the folder as a whole.
Without conversion. GLB and FBX drop straight into Unity, Unreal, Blender, Godot and Cinema 4D; USDZ is the native AR format on iPhone and iPad; STL goes directly to a slicer for 3D printing.
A full PBR set as loose files — Base colour, Metallic, Roughness, Normal, Emission, though emission comes only from the engines that produce it — at 2K, 4K or 8K, picked per run. Separate maps mean you can repack channels or swap a single map without regenerating anything.
Yes, before the run: set a triangle budget anywhere from 100 to 300,000 and pick quad or triangle topology — or switch on Smart topology for clean, triangle-only meshes at 100–30,000 tris. Later, remesh rebuilds any finished model at a new budget for 8 tokens — cleaner than decimating it by hand.
Yes. Retexture keeps the geometry and applies a new material description for 15 tokens — the same model in oak, in steel, in worn leather, all on identical topology.
In your account. The same library holds what you generated and what you bought, with the 3D viewer, every export format and your order history in one place.
Any time, at no extra cost. The files are stored on this site — not linked from a service that forgets them — so every format a model shipped with stays available from your account for as long as you have it.
Yes. Models you generate are yours to use in commercial work with nothing more to buy. Marketplace models carry the licence you chose at checkout — the licensing page spells out both. The one hard rule on either: the raw files cannot be resold as stock.
Only you. Jobs, prompts, uploads and files are private to your account, and every download request is checked against ownership before it is served. Nothing you make is ever shown to anyone else, and nothing you make is ever put on sale — the marketplace only carries models the studio made itself.
In your account the moment payment clears, listed with the order. Downloads are instant — no email attachment to wait for — and the model joins your library beside the ones you generated.
Nothing above helped?
Write to us with the job or order in question and we’ll look at the actual run rather than guess at it.